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Office Volunteering

Office Volunteers help with administrative tasks at the Make-A-Wish office. By assisting the staff with administrative tasks, the staff can focus more on planning wishes and raising money to fund those wishes.

Office volunteers assist staff members with tasks related to data entry, filing, making phone calls, keeping records updated, volunteer recruitment and screening, and more. Office volunteers typically commit to a weekly schedule of about 3-4 hours per week, on a weekly basis.  For most office volunteer positions, we ask for a minimum six-month commitment. Office volunteers help at the Make-A-Wish office (currently located in San Francisco, with a move to downtown Oakland scheduled for August 2017), and must be available during our regular office hours (9am-5pm M-F).

Open Positions:

Referral Intake Assistant

Referral Intake Assistant

At Make-A-Wish, we grant wishes for children with life-threatening medical conditions to enrich the human experience with hope, strength, and joy.  The Greater Bay Area Chapter is headquartered in San Francisco (though moving to Oakland soon), and covers 17 counties of Northern California, granting close to 400 wishes per year. The Program Department is looking for a volunteer to assist with data entry of newly-referred families, processing medical eligibility paperwork and making welcome calls to wish families.

We are looking for a volunteer who can help 3-4 hours twice a week for a total of 7-8 hours. Available shifts are Monday (morning or afternoon) and Wednesday (afternoon) or Monday (morning or afternoon) and Thursday (afternoon). We require that the volunteer can agree to a minimum six-month commitment. All the office work will be done at the Make-A-Wish office currently located in San Francisco, with a move to Oakland planned for August 2017.  Both locations are easily accessible via BART.

Duties include:

  • Data entry of new referrals into Raiser’s Edge database
  • Processing medical eligibility paperwork.
  • Making welcome calls to wish families.
  • Following up with medical teams about medical eligibility and wish safety.

The volunteer should be an organized, administrative volunteer with an attention to detail and data entry experience.  The volunteer must possess excellent communication skills and be flexible as we introduce this new role within our team. Experience with Raiser’s Edge is desirable.  The Referral Intake Assistant must be at least 18 years old. 

If you are interested in this position, please email our Volunteer Manager at to express interest, and include a resume.

Make-A-Wish® Greater Bay Area
55 Hawthorne Street
Suite 800
San Francisco, CA 94105
(415) 982-9474