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Office Volunteering

Office Volunteers help with administrative tasks at the Make-A-Wish office. By assisting the staff with administrative tasks, the staff can focus more on planning wishes and raising money to fund those wishes.

Office volunteers assist staff members with tasks related to data entry, filing, making phone calls, keeping records updated, volunteer recruitment and screening, and more. Office volunteers typically commit to a weekly schedule of about 3-4 hours per week, on a weekly basis.  For most office volunteer positions, we ask for a minimum six-month commitment. Office volunteers help at the Make-A-Wish office in downtown Oakland, and must be available during our regular office hours (9:00 a.m. - 5:00 p.m. M-F).

Open Positions:

Volunteer Wish Intake Assistant
Volunteer Data Entry Proofreader

Volunteer Wish Intake Assistant

At Make-A-Wish, we grant wishes for children with critical illnesses. The Greater Bay Area Chapter is headquartered in Oakland, and covers 17 counties of Northern California, granting over 400 wishes per year.

Make-A-Wish is looking for an organized office volunteer to assist with administrative tasks related to granting children's wishes. After a wish interview is complete, there are many steps to take to plan and execute the wishes. Volunteers assist with the administrative tasks behind the scenes to keep the wishes happening.

Duties Include:

  • Reviewing wish interview paperwork and entering pertinent information into database
  • Faxing and emailing medical approval forms to physicians and following up as necessary by email and phone
  • Contacting families to follow up regarding missing signatures, ID and passport/visa copies
  • Assist with planners with other tasks, as needed

We are looking for a volunteer who can help 4 hours a day, twice a week. The shift must be done during our office hours – 9:00 a.m. - 5:00 p.m. M-F. We can mutually decide what shift times work with your schedule and our computer availability (e.g. Monday 1:00 p.m. - 5:00 p.m.; Wednesday, 9:00 a.m. - 12:00 p.m.) We also require that the volunteer be willing to agree to a minimum six-month commitment. All the office work will be done at the Make-A-Wish office in Oakland.

The volunteer should be an organized, administrative volunteer with an attention to detail.  The volunteer must be comfortable communicating via email and the phone.  Experience with Microsoft Word required.  Experience with databases and administrative work preferred.  The Wish Intake Assistant must be at least 18 years old.  If you are interested in this position, please email our Volunteer Manager at to express interest and include a resume.

Volunteer Data Entry Proofreader

At Make-A-Wish, we grant the wishes of children with critical illnesses.

The Greater Bay Area Chapter has its headquarters in Oakland and we are granting about 400 wishes per year. In order to grant that many wishes, Make-A-Wish has a base of almost 700 volunteers. We track volunteer activity in our database Raiser's Edge, and want to make sure that the data is clean and precise. This volunteer position will help proofread data entry, as well as help with data cleanup projects. This is a position that is perfect for that meticulous person who can find minor errors, and make sure everything is perfect.

Volunteer duties include:

  • Proofreading data entry, looking for typos and other errors
  • Importing .csv spreadsheets into the database, and looking for duplicate records
  • Adding records to the volunteer website
  • Comparing data that is in a volunteer spreadsheet to what is in the database, and resolving discrepancies

We are looking for someone who can commit to 4 hours per week at our office in downtown Oakland, during our office hours (9:00 a.m. - 5:00 p.m. M-F). There is a minimum six month commitment and the volunteer must be at least 18 years old.

This volunteer should be proficient with Microsoft Excel, have experience in database environments and have an eye for details.  The Data Entry Proofreader must be at least 18 years old.  If you are interested in this position, please email our Volunteer Manager at to express interest and include a resume.

Make-A-Wish® Greater Bay Area
1333 Broadway
Suite 200
Oakland, CA 94612
(415) 982-9474